• The shipping costs will be calculated at your basket or checkout, so you know the price you are paying before you checkout.

• I will not store your credit card details.

• I will not sell or share your information.

• I will not contact you unless it is necessary to clarify any doubt about your order.

• In order to leave a product review you have to have a registered account with me, again no credit card details will be stored.

I love creating custom and creative items! In fact, that is what makes Letter Magica so unique. You have the freedom to choose details on your orders so it is perfect for your occasion. Since I design all the items I can personalise them before they are made.  I might make suggestions from time to time if I think it will improve your order. I am sorry but I cannot offer refunds or replacements for items that you have commissioned and may not be as excited about in person.